F.A.Q.

All tickets are pre-sold online. In case an event is sold out send an email to info@cinemaparadisomallorca.com with the name of the film and the number of people in the subject and we will add you to the waiting list. In order to obtain a ticket through the waiting list you would have to show up at least 15 minutes before the start of the film.

No, sorry! Tickets are non-refundable and non-transferable to another date or venue. You can give them away or offer tickets on our the Facebook events page.

Yes we do, what is served depends on the venue.

While we love a good picnic, you are not permitted to bring your own food and drinks into the venues we work with due to licensing laws.

Our screenings are like an old-school cinema, first in gets the best seats! We recommend arriving early to ensure you get your preferred seat, but don’t worry – there are no bad seats due to the intimacy of our screening set-ups.

At Cinema Paradiso we love all animals, but we’re sorry to say you’re not permitted to bring them with.

Yes, all you nicotine cravers smoking is permitted in our outdoor venues, but please be considerate of those around you.

The venue opens half an hour before the start of the film.

Yes so remember to bring a jacket, scarf, wrap, or warm-bodied date. Not all venues have enough blankets so dress accordingly as it is an outdoor event.

If the screening is cancelled due to bad weather your ticket will be refunded automatically. All ticketholders will receive an email and the event on the website/social media will be updated as well.

In case it has been decided to not cancel the screening and unexpected bad weather appears tickets will not be refunded.

As we only pre sell tickets online your ticket will be automatically refunded. In case you bought the ticket with a credit card the amount will appear as credit on your credit card balance. In case you bought it with a debit card it will be directly refunded to your bank account. Service costs of online purchases will not be refunded.